Terms & Conditions RAI88 –
A Complete Guide for Malaysian Players

Welcome to RAI88, an online entertainment and betting platform operating exclusively for the Malaysian market. By accessing, registering for, or using any part of the rai88 website and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, together with our Privacy Policy and all additional guidelines that may be published from time to time.

These terms apply to all users of the rai88 platform, including visitors, registered members, and VIP members. RAI88 reserves the right to amend, modify, or update these terms at any time without prior notice. It is your responsibility to review this page periodically to stay informed of the terms currently in effect.

The rai88 platform is provided as paid entertainment for adults. We are not liable for any financial losses arising from the use of this platform beyond what is explicitly stated in the terms governing wagering.

To register an account on rai88 and access the full platform, you must meet all of the following eligibility criteria without exception:

• Minimum age requirement: You must be at least 21 years of age at the time of registration. RAI88 reserves the right to request age verification documents at any time.
• Malaysian resident: The rai88 platform is designed exclusively for Malaysian citizens and permanent residents. Access from outside Malaysia may be restricted at rai88's discretion.
• One account per individual: Each individual is permitted to hold only one rai88 account. This covers one account per phone number, email address, device, and IP address.
• Accurate information: All information provided during registration must be accurate, complete, and up to date. Accounts found to be using false information will be suspended immediately.
• Malaysian phone number: Registration requires an active Malaysian mobile number for OTP verification. A phone number cannot be shared across multiple accounts.

RAI88 reserves the right to conduct a Know Your Customer (KYC) process at any time, particularly before processing withdrawals above certain amounts. Documents that may be required include your national identity card (MyKad), bank statements, or proof of current address.

All financial transactions on the rai88 platform are conducted in Malaysian Ringgit (RM). RAI88 does not accept foreign currencies or provide any currency exchange services within the platform.

Accepted payment methods on rai88 are:

• Touch 'n Go eWallet: Instant deposits and withdrawals. Limits depend on your eWallet verification level.
• DuitNow: Direct bank transfers, available for both deposits and withdrawals. Supported by all major banks in Malaysia.
• GrabPay: Deposit using your GrabPay balance or a card linked to your Grab account.
• Boost eWallet: Deposit using your Boost balance or a linked credit/debit card.
• ShopeePay: Deposit using your ShopeePay balance within the Shopee app.
• FPX – Internet Banking: Via Maybank2u, CIMB Clicks, and all FPX member banks in Malaysia. Instant deposits with no fixed limit, subject to your bank's transaction limits.

Withdrawals are only permitted to the same payment method used for the deposit, for anti-money laundering purposes. If the original deposit method does not support withdrawals, rai88 will contact you to arrange a suitable alternative.

RAI88 offers members a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, e-sports bonuses, and seasonal promotions. All bonuses are subject to the specific terms and conditions set for each promotion.

The general terms that apply to all bonuses at rai88 are as follows:

• Wagering Requirement: All bonuses must be wagered at the specified multiplier before any withdrawal from the bonus balance is permitted. The wagering multiplier will be clearly stated in the terms of each individual bonus.
• Bonus Validity Period: Each bonus has a stated validity period. Any bonus that is unused or whose requirements are not met within that period will expire automatically.
• One Active Bonus: Only one main promotional bonus may be active at a time per rai88 account. Members must complete the conditions of an active bonus before claiming a new one.
• Qualifying Bet: Not all bet types count fully toward the wagering requirement. Bets with a very low house edge (such as Banker bets in baccarat) may be counted at a reduced rate.
• Bonuses Are Non-Transferable: A bonus issued to an account is exclusive to that account and may not be transferred, sold, or distributed to any other account.
• Bonus Opt-Out Right: RAI88 reserves the right to decline or revoke any bonus if abuse, fraud, or a breach of terms is detected.

The rai88 platform offers a wide range of gaming and betting categories, including live casino (baccarat, roulette, blackjack), table games (Sic Bo, Dragon Tiger), slots, Sports Betting (Malaysia Super League football, EPL, badminton), and e-sports (Mobile Legends MPL, DOTA 2, CS2). Each category has specific rules that must be followed.

• Minimum & Maximum Bet: Each game and table has minimum and maximum betting limits displayed before you join. These limits may vary by VIP level and game type.
• Final Result: The outcome of all games on rai88 is final once confirmed by the system. No changes or cancellations can be made after a bet has been confirmed and the game has begun.
• Technical Issues: In the event of a technical disruption or disconnection during an active game, rai88 will restore the situation in accordance with the recovery policy established for that specific game type.
• Esports Betting: Postponed or cancelled e-sports matches will be handled in accordance with rai88's cancellation policy — bets are typically refunded if the match is not resumed within 24 hours.
• Odds & Margin: All odds offered already include rai88's market margin. Odds may change before a match begins based on current market conditions.

As a rai88 member, you agree to comply with all rules and are fully responsible for your account usage. The following are strictly prohibited:

• Holding more than one account — including registering under another person's name or using a false identity to open additional accounts on rai88.
• Use of unauthorised software — including automated bots, cheating software, card-counting programs, or any technological tool that provides an unfair advantage.
• Collusion in gameplay — colluding with other players unfairly to exploit the rai88 system or to disadvantage other players at the same table.
• Money laundering — using the rai88 platform to transfer or conceal illicit funds constitutes a serious violation of Malaysian law.
• Bonus Abuse — registering multiple accounts to claim bonuses repeatedly, or employing betting strategies designed to satisfy wagering requirements without genuine risk.

Members are also responsible for ensuring that their use of the rai88 platform is lawful in their location, and that they are able to bear any financial losses that may arise from betting activity.

RAI88 reserves the right to suspend, restrict, or close any member account at any time, with or without prior notice, if any of the following situations arise:

• Violation of any part of these rai88 Terms & Conditions
• Suspected fraudulent activity, money laundering, or system manipulation
• Failure to submit the requested KYC documents within the given timeframe
• Betting using funds obtained illegally or from unlawful sources
• Abusive behaviour, threats, or harassment directed at rai88 staff or other players
• A member's own request to close their account for personal reasons or responsible gambling purposes

In cases where an account is closed due to fraud or a breach of terms, RAI88 reserves the right to forfeit all balances in the account, including cash balance, bonuses, and any unprocessed winnings. For account closures requested by the member, the cash balance will be returned upon completion of the verification process.

RAI88 is committed to protecting the personal data of all members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The data you provide to rai88 is collected solely for the following purposes:

• Identity verification and mandatory KYC process
• Processing of deposit and withdrawal transactions
• Delivery of account-related communications, bonus updates, and platform announcements
• Fulfilling legal obligations, including fraud prevention and anti-money laundering compliance
• Product and service improvements based on non-personally identifiable usage data

For full details on how rai88 collects, stores, and protects your data, please refer to Privacy Policy which form part of this overall agreement.

To the fullest extent permitted by applicable Malaysian law, RAI88 and its directors, employees, and agents shall not be held liable for:

• Any financial losses arising from betting activity on the rai88 platform
• Service disruptions caused by platform maintenance, technical issues, or internet outages beyond rai88's control
• Unauthorised access to your account resulting from your failure to keep your login credentials secure
• Any indirect, consequential, or punitive losses arising from the use of the rai88 platform

Rai88's maximum liability under any circumstances is limited to the actual amount of funds in your account at the time of the relevant incident.

RAI88 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time. Changes take effect immediately upon publication on this page, unless otherwise stated.

In cases of material changes that significantly affect member rights or responsibilities, RAI88 will endeavour to notify members via email or in-platform notification at least 7 days before the changes take effect. It remains your responsibility to review this page periodically.

The "Last Updated" date at the top of this page reflects when these Terms & Conditions were last revised. Your continued use of the rai88 platform following any changes constitutes your acceptance of those changes.

RAI88 takes responsible gambling seriously. We believe that betting should remain an enjoyable form of entertainment, not a source of stress or financial hardship. The rai88 platform provides a range of tools to help members stay in control of their gambling activity:

• Self-Deposit Limit: Set daily, weekly, or monthly limits on your deposits. Once a limit is set, it cannot be increased within a 24-hour waiting period.
• Loss Limit: Set a maximum loss limit you are comfortable with for any given period.
• Session Time Limit: Set a maximum session duration so that the rai88 platform can remind you to take a break.
• Self-Exclusion: Request to suspend access to your account for a period of your choosing — anywhere from 24 hours to an indefinite duration.

For more information on responsible gambling practices and support resources available in Malaysia, please visit our Responsible Gaming page.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the rai88 platform, our team is available to assist you 24 hours a day, 7 days a week:

• Live Chat: Available directly from the rai88 platform. Average response time under 2 minutes. Full support in Bahasa Melayu.
• Email: support@rai88.click — for detailed enquiries, formal complaints, or issues requiring in-depth investigation.
• For PDPA-related enquiries: Send an email with the subject line "PDPA Inquiry" to support@rai88.click.

RAI88 is committed to resolving all complaints within a reasonable timeframe, in a fair and transparent manner. We value your feedback as it helps us continuously improve the platform for all members in Malaysia.